Communication Series

How to Make Better Decisions to Get Better Results

Many people have difficulty being decisive, especially when uncertainty and uncontrollable variables are involved. By learning a few key skills, you can ratchet up the level of your decision-making, improve results and avoid common decision-making mistakes.

Course Length

1 Hour

Learning objectives

  • Describe the difference between decision quality and outcome quality
  • Create your own procedures for consistently making good decisions based on a proven framework
  • Explain three of the most common decision-making mistakes and how to avoid them

 

Emotional Intelligence: Is It More Important Than IQ?

This course unpacks some myths and realities of emotional intelligence and equips you to start improving yours so you can manage your own emotions and relationships more effectively.

Course Length

1 Hour

Learning objectives

  • Define emotional intelligence
  • Describe the components of emotional intelligence
  • List ways to improve your emotional intelligence

Upgrade Your Communication with Storytelling

Learn how to properly integrate stories in your communication to increase influence and transform your professional effectiveness.

Course Length

1 Hour

Learning objectives

  • Explain why storytelling is effective in business
  • List basic elements of an effective story
  • Describe how to tailor your stories to your audience

 

Develop Insights to Improve Decision Making

Understanding how to effectively derive insights from data will make you more valuable and equip you to help any organization solve difficult problems that improve bottom-line results.

Course Length

1 Hour

Learning objectives

  • Explain why insights are becoming increasingly more valuable
  • Differentiate between data and insight
  • Describe a systematic way to develop insights

 


Making Complex Ideas Easy to Understand

As finance professionals, we often need to communicate complex ideas in a way that is easy to understand, especially for people who lack a finance background. This session explains some of the most common causes of complexity and offers tips to make complex things easier for anyone to understand.

Course Length

1 Hour

Learning objectives

  • Understand common causes of complexity
  • List specific tactics to make complex ideas easy to understand

 

Using Data Visualization to Improve Understanding

Visualizations help people spot trends, anomalies, exceptions, and outliers. These are all things finance professionals should be focusing on to identify actionable insights their organization can use to move the needle in a positive direction.

Course Length

1 Hour

Learning objectives

  • Define data visualization and explain common visualization goals
  • Describe the six elements of Gestalt principles of visual perception
  • Explain how to choose the right chart type for your purpose
  • Describe how context affects perception

 


Presenting Like a Pro

This course teaches you how to avoid common presentation pitfalls and confidently present like a pro.

Course Length

1 Hour

Learning objectives

  • List three ways to begin a presentation that grabs your audience’s attention
  • Describe three techniques for making a presentation highly engaging
  • Explain how to craft a presentation that moves your audience to action